Customer service is a top priority at Yakima, and has been for 37 years. We believe that success is not just satisfying the customer. Rather, it’s leaving the customer with a great experience they will remember and want to tell their friends about. When you’re on a road trip, Yakima is there to make it easy.
GOT A SPECIFIC QUESTION?
Search our knowledge base or submit your question here: customer support tools.
Our support agents are available by phone toll free at 888-925-4621 from 7am-4pm Pacific Time Monday-Thursday and 7am-11am Pacific Time on Friday, except for the days noted below:
March 30th-April 2nd
August 31st-September 3rd
If you are inquiring about the status of an existing online order, please log into your account or find your order here and you will receive real-time updates on your Yakima order.
ALREADY OWN A YAKIMA RACK?
If you are a current owner of a Yakima rack, we’ve got answers to your questions. Need a measurement? Find install videos on our product pages along with measurements. Looking to complete your warranty registration? Click Here
Dealers – to place orders, and for contact information please visit www.yakimadealer.com