Customer service is a top priority at Yakima, and has been for 37 years. We believe that success is not just satisfying the customer. Rather, it’s leaving the customer with a great experience they will remember and want to tell their friends about. When you’re on a road trip, Yakima is there to make it easy.
GOT A SPECIFIC QUESTION?
Search our knowledge base or submit your question here: customer support tools.
Send us a email at firstname.lastname@example.org.
Our support agents are available by phone toll free at 888-925-4621 from 7am-4pm Pacific Time Monday-Thursday and from 7am-Noon Pacific Time on Friday, except for the days noted below:
November 23rd and 24th
December 25th and 26th
January 1st, 2018
If you are inquiring about the status of an existing online order, please log into your account or find your order here and you will receive real-time updates on your Yakima order.
ALREADY OWN A YAKIMA RACK?
If you are a current owner of a Yakima rack, we’ve got answers to your questions. Need a measurement? Find install videos on our product pages along with measurements. Looking to complete your warranty registration? Click Here
Dealers – to place orders, and for contact information please visit www.yakimadealer.com