Customer service is a top priority at Yakima, and has been for over 40 years. We believe that success is not just satisfying the customer. Rather, it’s leaving the customer with a great experience they will remember and want to tell their friends about. When you’re on a road trip, Yakima is there to make it easy.
GOT A SPECIFIC QUESTION?
Our Consumer Service Team is currently available by phone at 888-925-4621 from 7am-2pm Pacific Time Monday-Friday. You can reach our Consumer Service Team online by clicking the “Support” button on the lower right of each page of our website, or by sending us a email at firstname.lastname@example.org. Due to an overwhelming number of requests, our response time to online requests is slower than normal. Our goal will remain to respond within 3 business days, but please be patient as this time line may increase. You can also search our knowledge base or submit your question to us at this link: customer support tools.
If you are inquiring about the status of an existing online order, please log into your account or find your order here and you will receive updates on your Yakima order.
ALREADY OWN A YAKIMA RACK?
If you are a current owner of a Yakima rack, we’ve got answers to your questions. Need a measurement? Find install videos on our product pages along with measurements. Looking to complete your warranty registration? Click Here
Dealers – to place orders, and for contact information please visit www.yakimadealer.com